Return Items

To request your return, please complete the details below.


Restock-able Items

Changed your mind?

Hassle-free returns.

14 days

Get your return number

Use our online return form and get a pre-paid label for sending back items from within the UK.

+14 days

Send it back to us

Drop off at any Post Office branch for free or book a collection directly from your doorstep for just a few pence!

Refund

Usually the same day as we receive the item.

Exceptions

We do not restock any of the following items.

Personalised and made to order items.

Earrings for pierced ears, tights and undergarments once they have been delivered to you.

Items that have been used or worn.

You can read full details of your cancellation rights in our terms and conditions. This service is offered as a courtesy and convenience to our customers. We reserve the right to withdraw it at our discretion if we believe it is being used excessively or inappropriately.